Our healthcare clients are no strangers to major transformation efforts.  Whether it’s adapting to new payment models, implementing value-based care strategies, navigating mergers and acquisitions, or modernizing IT systems, the scope and pace of change facing them can be daunting. Enterprise-level transformation…

Artificial intelligence (AI) is rapidly transforming healthcare - everything from clinical decision support and diagnostic imaging to administrative workflows and patient engagement is being impacted.   While the potential of AI is enormous, we have observed that not every healthcare organization is harnessing…

Any transformative journey, whether it involves a new product, system, market, or business, will likely encounter its share of setbacks, both planned and unplanned. The proverbial Murphy's Law applies; what can go wrong, will go wrong, when you least expect it and…

Confession time: I’m a marketer whose superpower lies in brand and product marketing. Crafting compelling stories about who you are, what makes you special, and why people should care? That’s been my bread and butter, professionally speaking, for the better part of…

Prior-authorization (PA) — long a source of frustration for providers, patients, and payers alike—is undergoing a major transformation.  Recently announced federal regulations and emerging industry initiatives aimed at improving transparency and reducing administrative burden have coalesced around new automation, standardization, and transparency…