Case Study

Regional Medical Center

Transformation Readiness

Situation

  • Large provider organization embarking on an enterprise-wide Value Based Care (VBC) transformation program
  • Executive stakeholders not aligned on transformation vision, impact and timing
  • Recent efforts with VBC programs did not result in market differentiation or desired patient outcomes
  • Organizational “fatigue” with large-scale change or improvement initiatives

SMA Services

Strategic Review

Business Planning

Business Transformation

Actions & Impact

  • Conducted organization-wide assessment of Transformation Management (TM) capabilities
  • Presented organizational TM readiness gap analysis to VBC Executive Leadership
  • Developed framework to align VBC Vision with organizational TM readiness
  • Created VBC strategy roadmap governance model
  • Established VBC strategy accountability and measurement program
  • Documented required future-state TM standards and practices
  • Developed customized TM capabilities training curriculum and conducted TM methodology training sessions with Performance Excellence team
  • Provided best practice input to VBC change management communication planning
  • Facilitated executive stakeholder working sessions to define/formalize TM program Decision-Rights

Results

Enterprise TM Readiness Assessment and Gap Analysis

Board Approved TM Program

TM Methods & Tool-Kit Training