Case Study
Situation
- Large provider organization embarking on an enterprise-wide Value Based Care (VBC) transformation program
- Executive stakeholders not aligned on transformation vision, impact and timing
- Recent efforts with VBC programs did not result in market differentiation or desired patient outcomes
- Organizational “fatigue” with large-scale change or improvement initiatives
SMA Services
Strategic Review
Business Planning
Business Transformation
Actions & Impact
- Conducted organization-wide assessment of Transformation Management (TM) capabilities
- Presented organizational TM readiness gap analysis to VBC Executive Leadership
- Developed framework to align VBC Vision with organizational TM readiness
- Created VBC strategy roadmap governance model
- Established VBC strategy accountability and measurement program
- Documented required future-state TM standards and practices
- Developed customized TM capabilities training curriculum and conducted TM methodology training sessions with Performance Excellence team
- Provided best practice input to VBC change management communication planning
- Facilitated executive stakeholder working sessions to define/formalize TM program Decision-Rights